Ordering FAQs

Product Sizing

Which product best fits which devices.

Kitty Cat
The Kitty Cat measures 2.25 inches (5.715 centimeters) wide x 4.0 inches (10.16 centimeters) tall, and fits all phones, some suggested models include:

iPhone 5 / 6 / 7 / 8 / X / XS / XR

Samsung Galaxy S7 / S8 / S8 Plus / Note 8

Tom Cat
The Tom Cat measures 2.5 inches (6.35 centimeters) wide x 5.0 inches (10.16 centimeters) tall, and fits the following phones:

iPhone 6 Plus / 7 Plus / 8 Plus / X Max / 11 / 11 Pro / 11 Pro Max

Samsung S9 / S10 / S20 / Note 10 / Note 20

Phat Cat
The Phat Cat measures 5 inches (12.7 centimeters) wide / 8 inches (20.32 centimeters) tall, and is designed to fit all iPads and other tablets, as well as most laptops and other larger electronics.

If you are unsure of which grip you need, measure the area where you’d like to apply your CatTongue Grip and check against the measurements above. When in doubt, we suggest ordering a larger size. All CatTongue Grips are easy to customize for any space - all you need is a pair of scissors!

Shipping

After an order is placed, it can take 1-2 business days to leave our warehouse. Please keep in mind: orders placed after 4pm MST or on a weekend will begin processing the following business day. You'll have your CatTongue Grip within 5-7 business days.

Of course! We love our international customers! Just order through our site and we will get your CatTongue Grip to you in a timely manner. (Shipping costs will most likely vary on international orders, so we may contact you with an updated shipping rate).

Returns and exchanges

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

ORDER MODIFICATIONS
In certain cases, we are able to change an incorrect or incomplete address. As we strive to get orders shipped as quickly as possible, there is only a short period of time to make a change. If you need to do this, send us an email at customerservice@cattonguegrips.com and we’ll do everything we can to make sure your order gets to you.

ORDER CANCELLATIONS
As we strive to get orders shipped as quickly as possible, there is only a short period of time to cancel your order. Once an order has shipped, it cannot be canceled and you would need to return your item(s) once you receive them. If you’d like to cancel, send us an email as soon as possible at customerservice@cattonguegrips.com.

We apologize for the mixup! No one’s 'purrfect' but we promise to make it right!! Send us an email at customerservice@cattonguegrips.com and we’ll arrange for an exchange.

We’re happy to offer a merchandise credit of exchange for products returned in saleable condition within 30 days of purchase.

We’re happy to offer a merchandise credit or exchange for products returned in saleable condition within 30 days of purchase. To return or exchange your gift selection, please contact Customer Service at: customerservice@cattonguegrips.com and we will get back to you promptly.

CatTongue Grips
Attn: Customer Service
1750 Sun Peak Drive, Suite 101
Park City, UT 84098